Effective January, 2016
Information covered by this policy
This Policy covers personally identifiable information and other visitor information collected by HardMetalDrills.com on the HardMetalDrills.com website (the “Site”) and through other means, including sweepstakes and other promotional programs and our customer service department.
The Information we collect and how we collect it
HardMetalDrills.com may collect personally identifiable information about you and your browsing history, and other information regarding your usage of the Site, including:
- Customer name
- Email address
- User ID and password
- Billing address and telephone number
- Shipping address and telephone number (if different from billing address)
- Job title
- Federal Tax ID or SSN (DUNS # if an open account)
- Credit card information (optional)
- Birth date
- Other information needed to provide access to the Site’s applications or HardMetalDrills.com provision of products and services to you
Our email communications will sometimes include “refer a friend” functionality that allows the recipient to forward the email to a peer. In these cases, the referrer’s personal information is not disclosed and only the referral’s email address is collected.
Cookies and other technology information
IMPORTANT NOTE: If you configure your computer to block or erase Cookies, you will not be able to use all or certain parts or features of this Site.
Setting your Cookie preference
You can adjust your computer browser settings so that you are informed when a Cookie is being placed on your browser. You can also set your browser to decline or accept all Cookies. However, you must accept Cookies if you need to access pages on the Site that enable you to review or use your confidential account information. These Cookies are essential for Site administration and security.
Newer browsers provide sophisticated controls for accepting or rejecting Cookies, including the ability to notify you when your browser encounters a Cookie at a website. Refer to your browser or ISP’s Help feature to find out more about how to set these controls. Use the links below to find the latest versions of popular browsers:
Information use and sharing
The information that HardMetalDrills.com collects from the Site is used primarily for improving the Site and to notify our customers of updates to the Site. The collected information is also used to describe Site traffic patterns to vendors who are interested in knowing who is viewing their offerings. HardMetalDrills.com may offer you during your registration on this Site, or through future email, the opportunity to receive offers and information about products and services that HardMetalDrills.com believes may be of interest to you. If you do not want to receive any of these offerings or information, you may opt out from such receipt at any time by following the “opting out” procedures listed below.
Sharing information with third parties
From time to time, HardMetalDrills.com provides personally identifiable information, such as customers’ or other Site visitors’ product purchases and Site browsing patterns, to vendors who are interested in knowing who is viewing their offerings.
HardMetalDrills.com occasionally makes personally identifiable information, such as customers’ or other Site visitors’ names and addresses, available to reputable companies and organizations whose products and services might be of interest to you.
HardMetalDrills.com also provides customers’ names, addresses and product purchase information to a third party service provider with whom HardMetalDrills.com contracts to profile customer purchasing behavior. This information is used to help HardMetalDrills.com improve its offerings. This third party service provider also supplies this information to third parties for a fee.
IF YOU CHOOSE NOT TO HAVE US SHARE PERSONALLY IDENTIFIABLE INFORMATION ABOUT YOU WITH THIRD PARTIES FOR ANY OF THE PURPOSES DESCRIBED ABOVE, OR NOT TO RECEIVE COMMERCIAL MESSAGES FROM US, YOU CAN EASILY OPT OUT.
In addition to the transfers of personally identifiable information described above, in the event an HardMetalDrills.com business is purchased by a third party, the personally identifiable information possessed or used by that HardMetalDrills.com business will be transferred to the purchaser together with all the other assets purchased.
Finally, we may engage other companies to perform functions on our behalf, such as maintaining the Site, providing services related to the Site, collecting information, sending and receiving electronic mail and other functions related to our business and services (collectively, “Site Vendors”). In order to provide these services, the Site Vendors may receive, or have access to, your personally identifiable information. We will only provide to Site Vendors, or otherwise make accessible, information reasonably necessary to perform their duties and we will take steps to obligate our Site Vendors to safeguard your personally identifiable information, and refrain from using it for any other purpose.
At , the choice is in the hands of our customers. You may have your personally identifiable information removed from HardMetalDrills.com internal distribution and HardMetalDrills.com future distribution to unaffiliated third parties at any time by simply choosing to OPT OUT. You may also OPT OUT if you do not want to receive email commercial advertisements or promotions from us in the future. In order to OPT OUT for any of these purposes, use any of the methods listed below. When corresponding, customers should also include their HardMetalDrills.com
Access to, updating or deletion of collected information
Upon written or email request, HardMetalDrills.com will provide to visitors the ability to correct or update their contact information. Customers shall be responsible for keeping their contact information current and accurate and may do so by checking and, if necessary, modifying their profile.
Making sure our customers feel secure is a top priority at HardMetalDrills.com. HardMetalDrills.com is committed to our customers’ needs and is continually working toward setting and improving the security of our Site. HardMetalDrills.com currently uses encryption of transactions on its website. It encrypts all of your personal information, including credit card number, name, and address via PayPal. Please remember, however, that you are responsible for maintaining the secrecy of your user IDs and passwords and absolute security on the Internet cannot be guaranteed.
This Policy covers only information received or collected by HardMetalDrills.com via the Site. The Site may contain links to the websites of third parties. The third party websites that may be accessed from the Site have separate privacy, data collection, data transfer and email policies. Although HardMetalDrills.com is interested in customer feedback regarding these links, it is not responsible for the privacy practices, security or content of any of them, or for any events that occur as a result of using these links or visiting any of the websites of third parties.
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